COVID-19 Information

Associates in Professional Counseling continues to be committed to excellent care during the Coronavirus (COVID-19) pandemic.

  1. In order to best provide clinical services, protect the health of all involved and to follow the State and Federal recommendations, APC is offering the use of Telehealth at this time.
    • Insurance providers have approved expanded telehealth coverage. This includes live interactive video consultations through a computer or telephone.
    • This allows concerned members to connect with their counselor with reduced risk of exposure to contagious viruses or further illness.
    • Your counselor can give you more information and answer questions you may have.
  2. A counselor may see a client in person at one of our locations (except Palos Heights). If this is the case, we are committed to the following:
    • Keeping waiting rooms closed to reduce exposure – please stay in cars until your counselor calls and then go directly into the office. Parents may walk children up and then return to their car.
    • Keeping our Play Rooms closed to reduce exposure – please bring your own toys for use in offices.
    • Maintain social distance of 6 feet.
    • Ongoing sanitizing of our rooms and door handles.
    • Hand sanitizer in each office and counseling room (as our supplies last).
    • Hand wipes available in each office location (as our supplies last).
    • Upon arrival and departure use wipes to wipe down desks, chairs and counseling office space.
    • Washing hands for 20 seconds between each patient or use of hand sanitizer
    • Use of elbow or fist bump and not handshake
    • Cover mouth and nose when sneezing or coughing
    • Counselors will not come to work sick (running a temperature great than 100 degrees, coughing, runny or stuffy nose and congestion)
  3. We also ask the following should a client come to our office in person:
    • Do not come if you are sick (running a temperature greater than 100 degrees, coughing, runny or stuffy nose and congestion).
    • Please stay in cars until your counselor calls or texts and then go directly into the office. Parents may walk children up and then return to their car.
    • Minimize touching any surfaces.
    • Maintain 6-foot distance between any other person.
    • Use hand sanitizer.
    • Please do not wear masks as facial expressions and other nonverbal communication is important to our work. If there is a need for masks to feel safe, we would recommend using telehealth.

Associates in Professional Counseling is committed to providing assistance, care and counsel to our clients and those who are seeking this service during this pandemic. Please call us should you have questions or if you would like to schedule an initial appointment: 888-545-5707 x11

Coping With The Stress Of The Covid 19 Virus

Life has changed as we have known it – and fast. The COVID 19 virus has impacted just about everything in our lives. It has made some people very sick. It has taken the lives of others. It has increased the anxiety level in most while causing panic in others. It has caused numerous people to become unemployed. It has caused workplaces to close. It has enhanced division. It has created fear and uncertainty.

I could go on, but it suffices to say that we have been hit hard by COVID 19. What complicates this so much is that there is so much that we do not know. There is so much that is uncertain. However, there is one thing that I do know for certain – People are amazingly resilient.

Resiliency is defined as: the ability to bounce back or spring back into shape, position, etc. following extreme pressure or stress. When we talk about human resilience following a crisis or extreme stress, it is more like pressing your hand into a foam mattress than squeezing a rubber ball. It does come back into shape, but it takes time. Time to be human and feel and think things that are painful and scary. It can include tremendous grief which requires time to heal. It does not mean that all things come back to “normal”. Often it includes adjusting to a new normal, finding a new path forward. But it does spring back.

As you deal with your own personal reaction to the unfolding events created by COVID 19, I recommend you look at the following document from the US Department of Veterans Affairs. This article includes helpful advice on how to best cope with the stress created by COVID 19. I have placed the link below.

I also encourage you to remember the following:


Feel free to reach out to us at APC, if you or a loved one could use further assistance.


Stay well and stay safe,
Rod Ogilvie LCPC